Terms & Conditions
Welcome to Kaaya by accessing or making a purchase from our website, you agree to the following terms and conditions. Please read them carefully before using our site.
1. Products & Availability
All our products are handcrafted with care. As a result, slight variations in color, texture, or stitching may occur — this is part of the natural beauty of handmade garments. Product availability is subject to change without notice.
2. Pricing & Payments
All prices listed on our website are in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
Payments are processed securely through trusted third-party gateways. Kaaya is not responsible for any delays or issues arising from payment gateway errors.
3. Orders & Cancellations
Once an order is placed, it cannot be canceled or modified. Please review your details carefully before confirming your purchase.
4. Exchange Policy
We offer exchanges within 10 days only in case the product is defective or damaged.
Items must be unused unwashed and returned with original tags and packaging.
5. Intellectual Property
All content on this website — including text, images, designs, and logos — is the exclusive property of Kaaya and may not be reproduced or used without prior written permission.
6. Limitation of Liability
Kaaya is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
7. Changes to Terms
Kaaya reserves the right to modify these terms and conditions at any time. Any updates will be posted on this page.
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